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The Virtual Number Company now offers free 30 day trial on call whisper

04/11/2011 11:25

The Virtual Number Company is now offering a 30 free day trial on its “Call Whisper” feature to allow clients with 0800 numbers, 0845 numbers, 0844 numbers and virtual phone numbers the opportunity to try before you buy. 

Marketing Director Jemma Fox said “Many clients don’t realise what an incredibly useful feature the ‘call whisper’ is until they try it. If you find after 30 days that you don’t need it, it’s not for you, then you can cancel the feature, but we often find that clients prefer to keep it because it is absolutely invaluable to them”.

A call whisper is a short recorded message that is played to you when you answer the phone. You can choose what you what the message to say, so it can say “business call”, “0800 number call”, “call to your London phone number”, the name of your company, or anything you would like it to say. The people making the call don’t hear the call whisper, they only hear the phone continuing ringing for the few seconds it takes for the whisper to play. If you have lots of different numbers then different call whispers can be put on them.

What is the point? Often, customers who have a virtual local phone number have more than one number. For example, they might have a central office in one area, but have several different virtual  phone numbers for the different area codes surrounding them that they want to do business in, all pointing to the same phone system. In that scenario, the whisper could tell you what number was being called, so you knew where the person calling you was expecting you to be based.

Another scenario is individuals who have more than one business. They might choose to have different phone numbers for their different businesses, but point them all to the same mobile phone or landline phone. In that scenario, the whisper could tell you what business the caller was calling.

However, the most common use of the call whisper is to determine whether the incoming phone call is a personal or business call. If you only have one business, and have the virtual phone number for that business pointing to your existing mobile or landline phone, when the phone rings you won’t know if it is a business call to your virtual number or a personal call to your already existing phone number. The nature of the call determines the manner in which you answer the phone, so if you have a call whisper telling you it is a business call, you can answer in a professional manner with your business name rather than just “Hello”.

The 30 day free trial is available to new and existing clients. New clients will be offered the option when ordering their numbers, existing clients can phone 0800 142 2166 to add the trial to their existing package. Call Whisper is one of a number of added value features offered by The Virtual Number Company, which also includes Auto Attendant, Call Recording and Fax to Email.
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